At Loire London, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit LoireLondon.com or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or create an account.
- Non-Personal Information: Browser type, device information, IP address, and cookies for analytics and performance.
- User-Generated Information: Reviews, comments, or inquiries submitted through the website.
2. How We Use Your Information
We use your data to:
- Process and deliver your orders.
- Provide customer support and respond to inquiries.
- Send marketing communications (only if you opt-in).
- Improve website performance, design, and user experience.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell your personal data. However, we may share information with trusted third parties only for the following purposes:
- Payment Processing: Secure payment gateways.
- Delivery Services: Couriers and logistics partners.
- Analytics & Marketing: Tools like Google Analytics or email platforms.
- Legal Obligations: When required by law or to protect our rights.
4. Cookies & Tracking Technologies
LoireLondon.com uses cookies to:
- Enhance browsing experience.
- Remember preferences and shopping cart items.
- Analyze site traffic and performance.
You can manage or disable cookies through your browser settings, but some features may not work properly without them.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Security of Your Data
We use industry-standard encryption, firewalls, and secure servers to protect your personal data. However, no online system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location (e.g., under GDPR/CCPA), you may have the right to:
- Access, correct, or delete your personal information.
- Request data portability.
- Opt-out of marketing communications.
- Withdraw consent at any time.
To exercise your rights, contact us at [Insert Contact Email].
8. Children’s Privacy
Our website is not intended for children under 13 years (or the minimum legal age in your region). We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
📧 Support@loirelondon.com